Reference

How muhammad88 Handles What You Share With Us

When you open an account with muhammad88, you share certain personal details with us — and we take that seriously.

Account data protectionLocal e-wallet privacy: Touch 'n Go eWallet, Boost, GrabPayYour right to access and correct dataClear data retention termsStraightforward contact path

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Personal Data We Collect and Why We Hold It

muhammad88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering your account — your name, email address, date of birth, and contact number. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference, amount in RM, and timestamp

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against your account. We do not store your full e-wallet credentials or banking PINs at any point. Beyond account registration, we also collect device data — browser type, IP address, and session behaviour — to keep your account secure and detect unusual activity. If you contact
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our support team, the conversation log is held on file to help us follow up accurately. Data collected through payment rails like DuitNow or FPX is handled in line with what those payment providers share with us under their own terms. We hold your personal data
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only for as long as your account is active or as required to meet our legal obligations. Where local law in Malaysia requires us to retain certain transaction records for a set period, we follow those requirements. Access to your stored data is restricted to authorised
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staff only, and all records are kept on encrypted servers. You may request a copy of your personal data or ask us to correct inaccuracies at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Personal Data

If you have a question about how we store your data, want to correct something on your account, or need to understand how a specific transaction record is held, our support team can walk you through it. You can reach us via live chat, email, or by submitting a request directly through your account settings page. We aim to respond to data-related requests within the timeframe required under applicable rules, and we will confirm receipt of your request so you know it is being handled.

Live Chat Connect with our support team directly from any page. Raise a data query, request a copy of your records, or ask about how a specific payment reference is stored.

Email Support Send your data request or correction notice to our support address. Include your registered account email so we can match your request to the right profile quickly.

Account Settings Log in and navigate to your account settings to update your contact details, review your registered information, or submit a data correction request directly.

HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We approach data handling as part of how we run the account — not as a separate compliance task. Our security practices, cookie use, and retention rules are practical and specific to how muhammad88 operates for accounts in Malaysia. Players in Subang Jaya and beyond interact with the same account infrastructure, and these four areas explain how we look after what you share with us.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We flag sessions that show unusual device or location changes and may ask you to re-verify before proceeding.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your preferred payment method, such as Touch 'n Go eWallet or Boost, between visits. No third-party advertising cookies are placed without your knowledge.

Data Retention

Account records and transaction history are retained for as long as your account remains open, plus any period required under Malaysian law. Once that period lapses, we remove your data from active systems.

Who Can See Your Data

Access to personal records is limited to authorised internal staff who need it to process your transactions or handle your support queries. We do not sell your data to third parties.

Common Questions About This Privacy Policy

Here are the questions we receive most often about how we handle personal data. If your question is not covered here, reach out to our support team through live chat or email and we will give you a direct answer.

We collect your name, email address, date of birth, and contact number at registration. If you verify your account, we also hold a copy of the identification document you submit.

No. We record transaction references and amounts for your payment history, but we never store your e-wallet login credentials, PINs, or passwords at any stage of a deposit or withdrawal.

We retain transaction records and account details for the period required under applicable Malaysian regulations. Once that obligation lapses, your data is removed from our active systems.

Yes. Submit a request through live chat or email using your registered account address. We will confirm receipt and provide your data summary within the timeframe required under applicable rules.

We use session and functional cookies to keep your account active and remember preferences like your chosen payment method. You can adjust cookie settings in your browser, though some functions may be affected.

We do not sell your data. We share only what payment providers such as DuitNow or FPX need to process your transactions, and we do not pass your details to advertisers or unrelated third parties.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoDeep Sea Fish Hunter InfoTerms & Conditions

How muhammad88 Handles What You Share With Us

How to Reach Us About Your Personal Data

Data Handling, Cookies, Security and Retention

Account Security

Cookie Use

Data Retention

Who Can See Your Data

Common Questions About This Privacy Policy

01 What personal information does muhammad88 collect when I open an account?

02 Does muhammad88 store my Touch 'n Go eWallet or GrabPay login details?

03 How long does muhammad88 keep my account data after I close my account?

04 Can I request a copy of the data muhammad88 holds about me?

05 What cookies does muhammad88 use and can I turn them off?

06 Does muhammad88 share my data with third parties or advertisers?

Privacy Policy

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